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ECZ‑IDfor MSPs & MSSPs

The ECZ-ID model

Customer authority first. Machine delegation second.

ECZ-ID works alongside RMM, PSA, IAM and security controls. It records customer authority, machine delegation, state and evidence; execution remains with the systems you already operate.

The invariant

Operator Delegation is always a subset of Customer Authority

OPERATOR DELEGATION SCOPE ⊆ CUSTOMER AUTHORITY SCOPE

If the client has not authorised a surface or action class, the operator cannot delegate it to a machine under that authority. Narrowing, suspension, revocation and replacement remain explicit state changes.

Accountability chain

One connected record from client authority to independent re-check

  1. Customer
  2. Customer Authority
  3. MSP / Accountable Operator
  4. Operator Delegation
  5. Machine Actor
  6. Native Identity
  7. MCP / API / Action Surface
  8. Evidence
  9. Current State
  10. Independent Re-check

Operating records

The model keeps distinct questions distinct

Identity is referenced

The machine keeps its native identity in the system where it operates. ECZ-ID references that identity; it does not issue a competing execution identity.

Authority is client-specific

Customer Authority records what one client authorised, over which surfaces and action classes, with effective, review and expiry dates where applicable.

Delegation is bounded

The MSP's Operator Delegation to a machine actor must stay inside the Customer Authority scope. It cannot silently widen the client's grant.

State remains answerable

Active, suspended, revoked, superseded and expired states are connected to a history of state events rather than overwritten.

Evidence stays referential

Evidence references point back to the source system and event. ECZ-ID does not duplicate the telemetry or become the action path.

Clients can re-check

A scoped client view and Resolver provide the current answer without exposing another client's record or the MSP's operating console.

Integration

Connected to the stack, outside the execution path

Integration architecture showing the ECZ-ID workspace, REST API, CSV exports and Resolver alongside MSP, RMM, PSA, IAM and security systems.
Workspace, integration and independent re-checkProduct interface model · Demonstration data

RMM and PSA operate the service relationship; IAM provides native identities and technical permissions; SIEM, EDR and MDR retain execution telemetry. ECZ-ID records the separate customer-authority and machine-delegation chain.

Next

Apply the model to your own client estate